Waveland Privacy Policy
Our contact details
Name: Waveland Clothing
Address:PO Box 1437 Cheltenham Gl50 9QF
Phone Number:
E-mail:info@waveland.uk
The type of personal information we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:Personal identifiers, contacts and characteristics (for example, name and contact details)
Identity Data includes first name, maiden name, last name, username or similar identifier, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data may include payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data may includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data may include your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data may include information about how you use our website, products and services.
Marketing and Communications Data may include your preferences in receiving marketing from us and our third parties and your communication preferences.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
This includes personal data you provide when you:
-apply for our products; create an account on our website; subscribe to our service or publications; request marketing to be sent to you;
promotion or survey; or give us some feedback.
We typically use your personal data in order to fulfil an order you place with us, monitor website activity and for marketing purposes.
In order to provide our services to you, we will share your data with the following types of companies who we have a relationship with:
• Companies who enable us to get your order to you, such as warehouses, delivery companies and payment service providers.
• Professional service providers who help us to run our business, such as website hosts and marketing agencies.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting info@waveland.uk
We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your personal information for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@waveland.uk or write to us if you wish to make a request:
Waveland
PO Box 1437
Cheltenham
GL50 9QF
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@waveland.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
